Information technology & Websites
Detailed list of service parameters
I.T. Service Parameters
Summary of the I.T. services provided by Parkland:
- Computer hardware
- Network
- Software
- Purchasing and quote requests
Emergency after-hours support
Parkland also offers after-hours support for urgent issues only. The after-hours schedule is as follows:
- Monday – Thursday 4:30 pm – 9:00 pm
- Friday 4:30 pm – 7:00 pm
- Saturday 10:00 am – 6:00 pm
- Sunday 12:00 pm – 5:00 pm
To get in touch with us after-hours, please call the regular Parkland phone number and leave a voicemail message in the ‘helpdesk’ voicemail box.
Website Information & Forms
Add events to your website
- Add events to your website
- Submit up to 5 events at once
Homepage Feature Change Request
- Use this form to request changes to your library’s homepage.
- There are descriptions of each section on the form, but if you would like screenshots highlighting each section, click here.
Website questions / Other updates
- Website questions
- Update / Add pages
- Update Hours / Holiday or closed days
- Remove or delete or events/information
Sitecore how-to
- Content Page Editing and Authoring
- Creating Events in Sitecore
- Images Best Practices Guide
- Main Page Customization Guide