{"id":5968,"date":"2026-01-06T14:28:27","date_gmt":"2026-01-06T21:28:27","guid":{"rendered":"https:\/\/support.prl.ab.ca\/?post_type=tribe_events&#038;p=5968"},"modified":"2026-03-27T10:07:41","modified_gmt":"2026-03-27T16:07:41","slug":"customer-service-travelling-training-olds-in-person","status":"publish","type":"tribe_events","link":"https:\/\/support.prl.ab.ca\/index.php\/event\/customer-service-travelling-training-olds-in-person\/","title":{"rendered":"Customer Service Travelling Training Olds (In Person)"},"content":{"rendered":"<div class=\"x_elementToProof\"><a id=\"OWAfe13cdd5-4902-20f2-17ee-dea1ce4fd30f\" class=\"x_OWAAutoLink\" title=\"https:\/\/parklandab.wufoo.com\/forms\/zzu52i1pycfo8\/\" href=\"https:\/\/parklandab.wufoo.com\/forms\/zzu52i1pycfo8\/\" data-auth=\"NotApplicable\" data-linkindex=\"0\" data-olk-copy-source=\"MessageBody\">Registration is now open for Parkland&#8217;s Travelling Customer Service Training<\/a>. This training will be an opportunity to learn about the foundational principles of customer service, observe demonstrations where those principles are put into practice, and implement the customer service techniques you&#8217;ve learned within specific scenarios.<\/div>\n<div class=\"x_elementToProof\"><\/div>\n<div class=\"x_elementToProof\">We encourage library managers, staff, and volunteers to attend this training!<\/div>\n<div class=\"x_elementToProof\"><\/div>\n<div class=\"x_elementToProof\">The training dates and location options are listed below. When you are registering, please pick one since they will all be the same training. If multiple people from your library will be attending, please fill out one registration form per person.<\/div>\n<div class=\"x_elementToProof\"><\/div>\n<div class=\"x_elementToProof\"><b>Monday, May 4<sup>th<\/sup>\u00a0from 1:30-4pm at Parkland HQ<\/b><\/div>\n<div class=\"x_elementToProof\"><b>Monday, May 11<sup>th<\/sup>\u00a0from 1:30-4pm at Olds Municipal Library<\/b><\/div>\n<div class=\"x_elementToProof\"><b>Tuesday, May 19<sup>th<\/sup>\u00a0from 9:30am-12pm at Sedgewick &amp; District Municipal Library<\/b><\/div>\n<div class=\"x_elementToProof\"><\/div>\n<div class=\"x_elementToProof\">Outlook calendar invites will be sent to you after\u00a0<b>registration closes on April 24<sup>th<\/sup>.\u00a0<\/b><\/div>\n<div class=\"x_elementToProof\"><b>\u00a0<\/b><\/div>\n<div class=\"x_elementToProof\">Please feel free to reach out with any questions you may have about the training or the registration process. Once again, here is the link to register:\u00a0<a id=\"OWAbbb8dd84-a303-e7f5-0965-9e17d6a5a244\" class=\"x_OWAAutoLink\" title=\"https:\/\/parklandab.wufoo.com\/forms\/zzu52i1pycfo8\/\" href=\"https:\/\/parklandab.wufoo.com\/forms\/zzu52i1pycfo8\/\" data-auth=\"NotApplicable\" data-linkindex=\"1\">https:\/\/parklandab.wufoo.com\/forms\/zzu52i1pycfo8\/<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Registration is now open for Parkland&#8217;s Travelling Customer Service Training. This training will be an opportunity to learn about the foundational principles of customer service, observe demonstrations where those principles are put into practice, and implement the customer service techniques you&#8217;ve learned within specific scenarios. We encourage library managers, staff, &hellip;<\/p>\n","protected":false},"author":8,"featured_media":0,"template":"","meta":{"_tribe_events_status":"","_tribe_events_status_reason":"","footnotes":""},"tags":[],"tribe_events_cat":[45,2,47],"class_list":["post-5968","tribe_events","type-tribe_events","status-publish","hentry","tribe_events_cat-notable-dates","tribe_events_cat-parkland-workshop","tribe_events_cat-professional-development","cat_notable-dates","cat_parkland-workshop","cat_professional-development"],"_links":{"self":[{"href":"https:\/\/support.prl.ab.ca\/index.php\/wp-json\/wp\/v2\/tribe_events\/5968","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.prl.ab.ca\/index.php\/wp-json\/wp\/v2\/tribe_events"}],"about":[{"href":"https:\/\/support.prl.ab.ca\/index.php\/wp-json\/wp\/v2\/types\/tribe_events"}],"author":[{"embeddable":true,"href":"https:\/\/support.prl.ab.ca\/index.php\/wp-json\/wp\/v2\/users\/8"}],"version-history":[{"count":2,"href":"https:\/\/support.prl.ab.ca\/index.php\/wp-json\/wp\/v2\/tribe_events\/5968\/revisions"}],"predecessor-version":[{"id":6123,"href":"https:\/\/support.prl.ab.ca\/index.php\/wp-json\/wp\/v2\/tribe_events\/5968\/revisions\/6123"}],"wp:attachment":[{"href":"https:\/\/support.prl.ab.ca\/index.php\/wp-json\/wp\/v2\/media?parent=5968"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.prl.ab.ca\/index.php\/wp-json\/wp\/v2\/tags?post=5968"},{"taxonomy":"tribe_events_cat","embeddable":true,"href":"https:\/\/support.prl.ab.ca\/index.php\/wp-json\/wp\/v2\/tribe_events_cat?post=5968"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}