On Monday September 21st, 2020 an upgrade to Polaris will be taking place. The upgrade will begin at 6:30 AM and is expected to take approximately 2 hours. During the upgrade you will not have access to Polaris LEAP, reports, or the Patron Access Catalogue (PAC).
Notable Enhancements in this Upgrade:
- Cancelling hold requests with a “shipped” status.
- Both staff and patrons will have the ability to cancel a hold request that has already been transferred to the pick-up location. If the hold in question is cancelled, it will remain in-transit until the item is checked-in. At that point it will route back to the originating library or get trapped to fill another patron’s request.
- Mailing Notices
- You can now generate “print” notices and print them directly within LEAP. This can be done for the following “print” notice types; Overdue and billing, holds, fines, etc.
- Patron “My Lists”
- In the PAC under the “My account” tab, “My Lists” now appears in the drop-down navigation menu.
An announcement will be sent out after the upgrade is complete, along with any instructions or other notes pertaining to the new enhancements.
If you have any questions please send them to helpdesk@prl.ab.ca