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PRLS Support Site
PRLS Support Site
Welcome to the PRLS Support Site. Below is the PRLS Support Blog and you can navigate the menu above to find support for library staff and board members. If you need additional help, please call 1-800-567-9024.
  • Forms
    • Contact PRLS
    • Damaged or Lost Item Form
    • eBook Orders Form
    • eContent Patron Management
    • Interlibrary Loans
    • Kit Booking
    • Library Supplies
    • Library Websites
    • Magazine Questions
    • PRLS Purchase/Service Request
    • PRLS Rotating Collections Request
    • Update Your Library Information
    • Van Supplies
  • Library How-To
    • Canada Post Shipping Tool
    • E-Resource Support
    • Library Training
    • Material Processing
    • ME Libraries
    • Ordering
    • Patron Access Catalogue
    • Polaris
    • Program Support
    • Reports
    • Technology Support
  • Events
    • 2026 PRLS Conference
  • PRLS Services
    • Advocacy & Marketing Support
    • Hiring Library Staff
    • Information Technology & Websites
    • Library Management & Administration
    • Movie Licenses
    • PRLS Van Delivery
Category: <span>Processes</span>
Home Archive for category "Processes"

Category: Processes

Current Status: No Backlog

Library Services / Processes November 28, 2025 December 1, 2025

There is no cataloguing backlog. The average wait time for a process only item to be cataloged is one week, and then it is generally sent along on your next van run. To find out more about how Parkland processes materials, view the Material Processing page on the Support Site!

Read more"Current Status: No Backlog"

Updating Your Library Hours on Google

Marketing & Communications / Outreach Services / Processes / Technology / Websites March 7, 2025 November 27, 2024

When someone is trying to find information about your library, they are likely going to head to Google first so it is important to make sure the information listed is accurate. In this blog post, we will cover how to update your hours of operation in your Google listing. It …

Read more"Updating Your Library Hours on Google"

Spotting counterfeit DVDs

Collection Development / Processes / Technology January 31, 2025 December 12, 2024

In recent years, Parkland has been receiving an increasing number of DVDs from member libraries for processing that turn out to be counterfeits. Since counterfeit movies and TV shows are in violation of copyright laws, we should not and cannot catalogue them. This would open Parkland and the member libraries …

Read more"Spotting counterfeit DVDs"

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