If a patron selects the wrong pickup location when creating a hold request, the pickup location can be changed. Staff can change the pickup location in Leap, regardless of the status of the hold request. Patrons can also change the pickup location from their account in the PAC when the …
The process to sign up a patron for “borrow by mail” is fairly simply. Please see the following steps. You must ensure the patron code is “borrow by mail -allowed” you can do this in the patron registration. Then click save. The patron must place the hold via the PAC. …
Do you have multiple patrons always requesting the new titles by their favourite authors, or a regular book club needing multiple copies of the same title? With the latest Leap update, you can now very easily place holds for multiple patrons on the same title! 1. Create a Patron Record …