Are the library staff struggling to find picklist items? Patrons disappointed when they can’t find an item on your shelves that the catalogue says should be available? Do you have a ton of Fast-Add/On the Fly items in your collection that patrons won’t learn about unless they come into the …
If a patron selects the wrong pickup location when creating a hold request, the pickup location can be changed. Staff can change the pickup location in Leap, regardless of the status of the hold request. Patrons can also change the pickup location from their account in the PAC when the …
The process to sign up a patron for “borrow by mail” is fairly simply. Please see the following steps. You must ensure the patron code is “borrow by mail -allowed” you can do this in the patron registration. Then click save. The patron must place the hold via the PAC. …