As a library staff member, you may face stressful or potentially harmful situations on the job. Maybe you’ve recently had a run-in with a patron asking you uncomfortable questions or had a program that was met with protests. Perhaps you have community members who are experiencing mental health issues, homelessness, …
Managing conflict is a crucial skill when working in a library. Whether you’re managing a conflict with or between co-workers, different stakeholders of the library, or patrons, ensuring you have the skills and knowledge necessary will help immensely. Conflict with Colleagues or Stakeholders Communication issues are a common theme of …
Alberta Occupational Health and Safety Legislation was updated as of March 31, 2023. To make sure that your library is compliant in all areas you can visit the OHS Resource Portal for bulletins, infographics, and recorded webinars supporting workplace health and safety in Alberta. You can also subscribe to the …