Welcome to the PRLS Support Site. Below is the PRLS Support Blog and you can navigate the menu above to find support for library staff and board members. If you need additional help, please call 1-800-567-9024.
Top 5 Support Site Pages

Top 5 Support Site Pages

The PRLS support site is here to make library operations easier. Come here for crucial library forms, information on mail and van runs, library how-to information, and access to other services Parkland offers.

The support site has a wealth of information, but here is a rundown of the most recent updates and the top 5 pages used over the last 6 months!

Support Site Updates

Hiring Support Page

Visit the new Hiring Support page for resources to help library boards with job postings, the interview process, making an offer, and onboarding!

Here are the top 5 used pages on the support site for the last 6 months.

Interlibrary Loans

Get information on renewal requests, what to do when an ILL item arrives, request an ILL item, and what to do when an item is lost or damaged.

Booking form

Parkland has over 100 items available for reservation! Use the booking calendar to reserve the following:

  • Programming kits for kids or teens
  • Equipment
  • Promotional materials

Forms

Find all the relevant forms for running your library in one place! Here you will find links to ask questions, report a damaged item, update your library information, just to name a few!

Magazine Questions

Use this form if you get a new subscription and they wanted to add it to Polaris. You can also use that form if there are any issues that don’t fit the prediction pattern. For example if a magazine released a special summer edition in addition to their June, July, August issues.

ILL Request

Request an item from a library outside of Parkland!