Parkland Regional Library will be introducing a new digital resource on June 12th.
Niche Academy provides video tutorials to help you learn and improve skills, for example how to use library digital resources, social media, navigate computers, and more!
This resource will have two access points. One, on the support site where library staff will access an academy customized for library staff including “customer service 101”, “how to deal with angry patrons”, and of course “Polaris circulation”. Two, on the eLibrary page of your website, this will be a link for patrons to access an academy with tutorials specific to them, such as “what is social media”, “internet basics” and updated instructional videos on our eResources. These two academies are separate; the patron academy will be public while the staff academy will be private and will require an invite (look for one in your @prl email).
Parkland has created promotional posters for you to print off and display (if the publisher file prints with discolor use the JPEG image). You are welcome to edit these, but please do not save over the original documents. We will also be creating social media images you can use on your own accounts. All promo material is located Q:\Advocacy and Marketing\Niche Academy.
Click here to view an introductory lesson on Niche Academy and start exploring the patron’s academy: Parkland Regional Library Academy.