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X-WR-CALDESC:Events for PRLS Support Site
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DTSTART;TZID=America/Edmonton:20260504T133000
DTEND;TZID=America/Edmonton:20260504T160000
DTSTAMP:20260419T145847
CREATED:20260106T212621Z
LAST-MODIFIED:20260327T160716Z
UID:5966-1777901400-1777910400@support.prl.ab.ca
SUMMARY:Customer Service Travelling Training PRLS (In Person)
DESCRIPTION:Registration is now open for Parkland’s Travelling Customer Service Training. This training will be an opportunity to learn about the foundational principles of customer service\, observe demonstrations where those principles are put into practice\, and implement the customer service techniques you’ve learned within specific scenarios.\n\nWe encourage library managers\, staff\, and volunteers to attend this training!\n\nThe training dates and location options are listed below. When you are registering\, please pick one since they will all be the same training. If multiple people from your library will be attending\, please fill out one registration form per person.\n\nMonday\, May 4th from 1:30-4pm at Parkland HQ\nMonday\, May 11th from 1:30-4pm at Olds Municipal Library\nTuesday\, May 19th from 9:30am-12pm at Sedgewick & District Municipal Library\n\nOutlook calendar invites will be sent to you after registration closes on April 24th. \n \nPlease feel free to reach out with any questions you may have about the training or the registration process. Once again\, here is the link to register: https://parklandab.wufoo.com/forms/zzu52i1pycfo8/
URL:https://support.prl.ab.ca/index.php/event/customer-service-travelling-training-prls-in-person/
LOCATION:Parkland Regional Library\, 4565 46th\, Lacombe\, alberta\, T4L 0K2\, Canada
CATEGORIES:Parkland Workshop,Professional Development
END:VEVENT
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DTSTART;TZID=America/Edmonton:20260511T133000
DTEND;TZID=America/Edmonton:20260511T160000
DTSTAMP:20260419T145847
CREATED:20260106T212827Z
LAST-MODIFIED:20260327T160741Z
UID:5968-1778506200-1778515200@support.prl.ab.ca
SUMMARY:Customer Service Travelling Training Olds (In Person)
DESCRIPTION:Registration is now open for Parkland’s Travelling Customer Service Training. This training will be an opportunity to learn about the foundational principles of customer service\, observe demonstrations where those principles are put into practice\, and implement the customer service techniques you’ve learned within specific scenarios.\n\nWe encourage library managers\, staff\, and volunteers to attend this training!\n\nThe training dates and location options are listed below. When you are registering\, please pick one since they will all be the same training. If multiple people from your library will be attending\, please fill out one registration form per person.\n\nMonday\, May 4th from 1:30-4pm at Parkland HQ\nMonday\, May 11th from 1:30-4pm at Olds Municipal Library\nTuesday\, May 19th from 9:30am-12pm at Sedgewick & District Municipal Library\n\nOutlook calendar invites will be sent to you after registration closes on April 24th. \n \nPlease feel free to reach out with any questions you may have about the training or the registration process. Once again\, here is the link to register: https://parklandab.wufoo.com/forms/zzu52i1pycfo8/
URL:https://support.prl.ab.ca/index.php/event/customer-service-travelling-training-olds-in-person/
LOCATION:Olds and District Municipal Library\, 5217 - 52 Street\, Olds\, Alberta\, T4H 1H7\, Canada
CATEGORIES:Notable Dates,Parkland Workshop,Professional Development
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20260519T093000
DTEND;TZID=America/Edmonton:20260519T120000
DTSTAMP:20260419T145847
CREATED:20260106T212926Z
LAST-MODIFIED:20260327T160837Z
UID:5970-1779183000-1779192000@support.prl.ab.ca
SUMMARY:Customer Service Travelling Training Sedgewick (In Person)
DESCRIPTION:Registration is now open for Parkland’s Travelling Customer Service Training. This training will be an opportunity to learn about the foundational principles of customer service\, observe demonstrations where those principles are put into practice\, and implement the customer service techniques you’ve learned within specific scenarios.\n\nWe encourage library managers\, staff\, and volunteers to attend this training!\n\nThe training dates and location options are listed below. When you are registering\, please pick one since they will all be the same training. If multiple people from your library will be attending\, please fill out one registration form per person.\n\nMonday\, May 4th from 1:30-4pm at Parkland HQ\nMonday\, May 11th from 1:30-4pm at Olds Municipal Library\nTuesday\, May 19th from 9:30am-12pm at Sedgewick & District Municipal Library\n\nOutlook calendar invites will be sent to you after registration closes on April 24th. \n \nPlease feel free to reach out with any questions you may have about the training or the registration process. Once again\, here is the link to register: https://parklandab.wufoo.com/forms/zzu52i1pycfo8/
URL:https://support.prl.ab.ca/index.php/event/customer-service-travelling-training-sedgewick-in-person/
LOCATION:Sedgewick Library\, 5301 51 Ave\, Sedgewick\, Alberta\, T0B 4C0\, Canada
CATEGORIES:Event,Parkland Workshop,Professional Development
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20260618T130000
DTEND;TZID=America/Edmonton:20260618T163000
DTSTAMP:20260419T145847
CREATED:20260106T213847Z
LAST-MODIFIED:20260106T213847Z
UID:5979-1781787600-1781800200@support.prl.ab.ca
SUMMARY:Summer Reading Club Programming Workshop (In Person)
DESCRIPTION:Outlook calendar invites with more details will be sent 6 weeks prior to event.
URL:https://support.prl.ab.ca/index.php/event/summer-reading-club-programming-workshop-in-person/
LOCATION:Parkland Regional Library\, 4565 46th\, Lacombe\, alberta\, T4L 0K2\, Canada
CATEGORIES:Event,Notable Dates,Parkland Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20261106T130000
DTEND;TZID=America/Edmonton:20261106T150000
DTSTAMP:20260419T145847
CREATED:20260106T221058Z
LAST-MODIFIED:20260106T221058Z
UID:5987-1793970000-1793977200@support.prl.ab.ca
SUMMARY:Polaris Training (Virtual)
DESCRIPTION:Outlook calendar invites with further details will be sent 6 weeks prior to the event.
URL:https://support.prl.ab.ca/index.php/event/polaris-training-virtual-2/
CATEGORIES:Event,Notable Dates,Parkland Workshop
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