COVID-19 Information for Libraries

As per the Government of Alberta phase 2 re-launch strategy, libraries have begun to re-open some services to the public.

This page contains information on steps Parkland is taking in response to the evolving situation.

Parkland Headquarters Services, updated as of July 2, 2020:

– Weekly van deliveries have resumed. To opt-in / opt-out of deliveries fill out the Van Supplies Form, other requests section to let us know. Please note that at any given time modifications may need to be made.
– Interlibrary Loan Service is currently suspended until all resource sharing nodes are able to resume operations. We expect province-wide interlibrary lending to resume in mid-August.
– Due dates are no longer extended automatically. Staff and patrons are able to renew items unless they are requested or have reached maximum renewals.
– Accrual of fines has been disabled for all libraries due to the restricted access of public library services in response to the pandemic.
– Catalouging, Ordering and Materials Processing are continuing as usual
– Remote consulting support is always available via telephone and email. Consultants may provide on-site visits and training following safety protocols. Contact your consultant for more information.

IT Support
– The ability to place holds from the PAC has been reactivated as of May 21st, 2020. The hold until dates for held items has been extended from 7 days to 10 days. Held items hold until dates are no longer being extended.
– All notices have been reverted back to their original messaging.
– Header images on the PAC have been reverted to pre-COVID headers.
– Due dates of items are no longer being extended, as libraries can now re-open to the public
– Special announcement notices have been placed on all library websites. You can contact helpdesk if you would like your banner modified, or fill out the website updates form.

Important! Please DO NOT attempt to access Leap from a personal device. If you are working remotely and have a PRL given laptop you may access Leap. However, do not access from a personal laptop, tablet, desktop, or mobile device.

– New eBooks and eAudiobooks are continually added to meet the growth in demand.
– Remember to promote all the digital resources to your patrons!
– Ancestry Online has granted temporary remote access to library card holders until July 31, 2020.
– Library card holders also have temporary access to Tumble Books until August 31, 2020.

Need assistance? Please contact us!

Check out our Resources for Libraries page with COVID-19 Information, digital and programming resources, mental health and wellness support, and learning opportunities. Our COVID-19 Resources web page has resources and information for the public as we cope with the pandemic.

Marketing material can be found on the Q: Drive > Advocacy and Marketing

Latest Updates:

August 6th– Parkland Updates, PLSB Updates, Library News, Resources, July 30th Updated Relaunch FAQ’s

Visit our PRL COVID-19 Email Updates Archive page for all email updates, beginning on March 12

More information can be found at the following Government of Alberta websites:
Relaunch Guidance for Libraries
Alberta Biz Connect has guidance for relaunch and keeping people safe
COVID related information posters and fact sheets
Government of Alberta COVID-19 Information for Albertans
Infection Prevention and Control Principles for repacking masks

July Updated Checklist for Resuming Library Services
July Updated Relaunch FAQs
June 1 Town Hall Q&A Supplemental

We encourage all library boards and managers to keep health and safety concerns at the forefront of all decisions. Please contact Public Library Services Branch, Municipal Affairs if you need additional information or guidance.

  • Last Updated: August 11th, 2020